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Excerpt from:  Phoenix real estate and news
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Q and A: Using A Buyer's Agent Or Going Directly With The Listing Agent.

Will going directly to the seller's agent get me a better deal or will it hurt.

Q.  As a buyer should I use a buyer's agent or is it better to deal directly with the listing agent.  Will the seller’s agent be helpful or hinder me from a great sale price?

A.  The easy answer is, have your own representation: have your own agent to represent your interests.  Although it's possible to strike a good win-win contract on the property dealing with the listing agent directly, there are too many factors where some party will not be represented as they should be.

Realtors are held to a certain standard which includes loyalty, disclosure, confidentiality and accountability. 

The issue is that when the agent works both sides they should have a duty to both parties and that's where there may be a conflict of interest and when that arises, as it often does, the loyalty will be to the seller not the buyer.

I feel that it is possible to represent both parties fairly, but will you get a better price, as a buyer, dealing directly with the listing agent? Unlikely!

By the way.  This is no different when buying from a private seller, a lender REO, and especially a new home: new home contracts tend to be heavily convoluted and skewed primarily if not completely in the seller's favor.

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